Your order will typically be processed and shipped out within 48 hours unless you order on a Friday afternoon, a weekend, or holiday. Orders placed then will be shipped Mondays. Arrival time is dependent on where we are shipping to, but is typically 1-5 days. We cannot control shipping speed once your order is with our shipping carrier such as USPS of UPS.

A great place to start is our Daily Routine Bundles for a basic routine for your skin type, or our Problem Solver Bundles with product sets to target complicated skin. Our bestsellers are also a great place to begin.

COH accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout, and PayPal

Please note that your billing address must match the address on your credit card statement.

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.

All of our products are Vegan. We do not test on animals. Any of our ingredients that could be animal derived are not. We can confirm that any possible animal-derived ingredients are either plant-derived or made from bacterial fermentation/biotechnology.

We combine peer reviewed and clinically tested botanicals, skin-identicals, and clean/safe bio-tech ingredients. We make clean formulas that are both highly effective and soothing to sensitive / complicated skin so that people who are typically reactive to more active skincare products can receive the benefits of restorative skincare for aging skin without the irritation. Our products are used by Estheticians in our spa and across the US who demand clean efficacious plant-based products for their facial treatments.

We believe our products to be pregnancy safe, however, if you have concerns, please consult your doctor.

In general, we do not take returns. We are a 100% women-owned, self-funded company, and our products are handmade in small batches. By buying our products, you are making an investment in your skin that we take seriously (and you should too). While we do stand by the quality of our products and the ingredients we use, we cannot control how your particular skin will react to them, and therefore we do not accept returns for that reason. That said, if you want to return unopened product, or if you have a defective pump on a bottle or something of this nature, please contact us.

While major beauty retailers offer lenient return policies, they are a huge problem in the beauty industry, as they result in high environmental and economic costs. Firstly, the disposal of returned goods creates a ton of non-recyclable waste that must be thrown out, which is not sustainable for the environment (here’s a great article explaining why that’s the case). Secondly, open return policies create a high financial burden on small beauty companies like ourselves. In order to compete with bigger brands, smaller brands are forced to allow returns on opened goods for almost any reason. This makes the cost of these products rise exponentially because companies must overcharge for their goods to compensate for their losses. However, we do not pad our prices to accommodate for returns. We prefer to keep our prices fair and affordable!

While easy return policies may seem great for consumers, there are many downsides, so we prefer to be more particular about the returns we accept. Thank you for understanding, and for being a Code of Harmony customer. Please contact us if you have any questions or concerns!

Posted Date: 04-19-2021
Effective Date: 04-27-2021

This privacy notice discloses the privacy practices for codeofharmony.com and is the sole owner of the information collected on this website.

codeofharmony.com promises responsible handling of sensitive customer information, and does not sell, distribute or share any customer information with any third party entities unless it is to ship your order.

Details that we collect on codeofharmony.com such as your name, address, email and phone numbers are only used to fulfill website orders or to respond to inquiries. If you need to make a correction to your order or shipping address, please send an email request to help@codeofharmony.com.

We do not store any banking/financial details or relevant information that you use to pay for your online orders at codeofharmony.com. The Square Payment Processing system complies with all required PCI standards and secured by industry-standard SSL technology. Any information you enter into the Square Payment Processing form is encrypted and securely sent to Square’s servers for processing. You can learn more about this by visiting Square’s Privacy and Security page or their Privacy Policy.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. If you would like to unsubscribe and remove your information from our newsletter, you can do so here: Unsubscribe from Our Newsletter

Policy changes will be communicated by the email address that you provide to us.

Concerns of misuse of personal data can be communicated via email to help@codeofharmony.com.

Third parties such as Facebook or Instagram may use technologies like cookies to collect or receive information from codeofharmony.com. That information is used to provide measurement and marketing services. You can opt-out of the collection and use of cookies by changing the settings on your web browser and on your mobile device. You can learn more about this and your opt-out choices here: http://www.aboutads.info/choices