Refund policy

In general, we do not take returns. We are a 100% women-owned, self-funded company, and our products are handmade in small batches. So we cannot afford to take returns like a bigger company can. By buying our products, you are making an investment in your skin that we take seriously (and you should too). While we do stand by the quality of our products and the ingredients we use, we cannot control how your particular skin will react to them, and therefore we do not accept returns for those reasons. If you have a defective pump on a bottle, leaking or something of this nature, please contact us.

You can always contact us for any questions at help@codeofharmony.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Exchanges will be considered on a case by case basis. Please reach out to help@codeofharmony.com to let us know of any issues you have.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.